MemberApril 16, 2014 at 10:26 pm
I replaced failed batteries on a stairlift and the owner wanted me to blame it on some builders she had in recently. When I refused she threatened me with court action! For refusing to fabricate evidence!!!! Doh!
A customer called me and said the stairlift would only go a few inches at a time. I couldn’t get any more useful info out of them and went to site, expection a battery problem. The lift was A1, I ran it up and down, checked everything. Got the customer to have a go, they pressed the joystick and when the stairlift started to go, let go of it again!! They had had the stairlift for 6 months and three “intelligent” family members couldn’t figure it out either.
99.99% of customers are nice though.