MemberSeptember 13, 2016 at 9:39 pm
It will be in one of 2 looms either skate loom. check visualy both looms for breaks in the outer insulation and copper showing . Its a an earth fault that should be easy to find if its happening at the same point all the time. I have had the exact same scenario as you and found it to be in the top skate a spade connection onto one of the switches was contacting a metal part when the char hit a bend. Easy fixed by slightly bending the switch back but only enough for the contact to stop and not interfering with the working of the safe edge. As for it being under warranty not all stannah lifts carry 2 year warranty ie if its grant purchased it will come with 1 year as do second units. If its not obviously visable you may need to call in an engineer
The Stairlift Forum
Find answers, ask questions, and connect with our
community around the world.