MemberSeptember 4, 2015 at 4:26 pm
Hello new so this is my first post and thanks for any answers to this 🙂 I was given a stairlift for my mam 97 and upon installing it, it worked initially just for a couple of up and downs whilst we set it up BUT…… my hubby placed the end stops in upside down so the short one was in the wrong channel….. it stopped working straight away with what seems no life whatsoever although it was perfect when we got it, we realised our error but…. it is a Simplicity 950 plus and the electric is still going to the little box near the plug and it is green. It is as if it has blown a fuse somewhere but….. Any thoughts please? I did ring the place where it was from originaly but they wouldnt send anyone out…. health and safety, they said 🙂 well theres no light at all on the unit…. Please can anyone advise? Thanks Pat
MemberSeptember 4, 2015 at 9:29 pm
Small cam is a physical stop used as a final fail safe. fitting this incorrectly will damage terminal limit switches and final limit switch. In addittion if the unit has been set up incorrectly and its travel has been impeded, most likely the power pack fuse has opened. easy error to make. the carriage now requires an engineer to remove for closer inspection. I am guessing mam lives in the Northeast.
MemberSeptember 4, 2015 at 10:25 pm
Me mam might live in Wigan
MemberSeptember 5, 2015 at 6:44 am
We live in the north west area Cumbria…….. yes Rob you are describing exactly what we did in the right words 🙂 wonder where we find an engineer. Thanks both for your replies up to now. Also please could you tell us where the power pack fuse is ;located so we could check this……. Shame really because it was just the error of putting these 2 cams the wrong way……..
MemberSeptember 5, 2015 at 9:03 am
Hi pat, there is a large panel on the lift ( with a black switch and an led fault code display on it ) remove the 3 retaining bolts – screws and that panel will come away, and take note of what the connections go to as you will need to remove these connections and replace them after, when the panel is out of the way you will see the bottom of a battery ( in a tray ) looking straight at you, underneath the tray will be a bolt loosen the bolt but not fully, then the tray will slide out towards you, however when it does make sure you disconect the black and red Waygo connection, once that’s done slide the battery tray all the way and away from the lift. Inbetween the two batteries you will find a 15A blade fuse, replace fuse put everything back together. Any more trouble give me a shout
MemberSeptember 5, 2015 at 9:15 am
Quick blow fuse can be found within the User Manual Wiring Diagrams. We (Total Lift Care) are based in Ormskirk
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MemberSeptember 5, 2015 at 10:42 am
YESSSSSSSSSSSSS Thank you so so so much TELF and everyone for your clear help on this… He found a blue fuse thing had blown and it is working GREAT now…. Rob….. I did ring your handicare but….. it would be great if I could ring me or I ring you and id tell you what happened…… very strange….. is there a way I can get my number to you
MemberSeptember 5, 2015 at 11:29 am
Great News – Our direct telephone number is 01695 571 490 (24 Hours).
Other non urgent numbers are: http://www.totalliftcare.com/contact.html
If you want to send some details via our website enquiry page, I will get back to you.
Or happy to add you as a friend to facebook, linkedin or twitter and you could PM me from there.
So many choices, links are all above in this thread.
MemberSeptember 5, 2015 at 11:58 am
Thanks Rob, the other number was to say the least VERY unhelpful……but ill use the other number. the call was very abrupt should we say…. it was as if id done something wrong but….
MemberSeptember 5, 2015 at 12:01 pm
its running but we are getting an error number five which is the lower limit switch ( when the chair is at the top and we try to call it down) prob because on one of the on and offs of the motor / seat we bent the last swith the third one along… we straightener it (the one with the little sort of rubber wheel on it) we straightened it but perhaps now quite enough. just got it off and the toggle switch on it is pressed in. so we’ll free it and see. were getting there…. it seems that the arm of the limit switch is a bit bent and just might be activating it at random so it might need a new one of these…… not too sure what to look for by name though…
MemberSeptember 5, 2015 at 12:45 pm
It’s a shame not all Companies treat customers the same. Happy to have helped.
MemberSeptember 5, 2015 at 12:48 pmquote pat888:
Small cam is a physical stop used as a final fail safe. fitting this incorrectly will damage terminal limit switches and final limit switch. In addittion if the unit has been set up incorrectly and its travel has been impeded, most likely the power pack fuse has opened. easy error to make. the carriage now requires an engineer to remove for closer inspection.
MemberSeptember 5, 2015 at 2:38 pm
Ok update……. it is up and running but… as it stands we cant let it run tightly to the down position or it displays the 0 … it is the limit switch… when we read the numbers on the one we looked at and one we need it says… U83160.7 we went locally to see if we could get one but couldn’t but 2 of the 3 stores we went to were closed…….. I need this part asap but…. i did a search online but… if we stop the lift at its max run it errors so we wind it back just a couple of turns and its ok… OR if we just try to stop it a fraction short of the stop… its ok…. we need this limit switch.. please does anyone know a place for this…. THANKS so much Pat
MemberSeptember 6, 2015 at 10:41 am
We did get the lift running perfect…. we inspected it thoroughly and wondered how the bottom limit switch kept getting damaged, upon inspection I saw that the sort of longer cam that is shaped / chamfered at the end wah protruding and wasn’t flush with the rail because we had tightened the grub screws too far, lifting it away fron flush and it was not allowing the trip bar to go over correctly… I haven’t used the correct technical words here but, i’m sure anyone with a knowledge of the unit will know what I mean… so, now all is running perfect.. BUT PLEASE, if anyone can give a link to the trip switch U83160.7 id feel safer having one in just in case. Thank you all again 🙂 hope you can help with U83160.7
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