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Novice replacing batteries and charger for Bruno Elan SRE-3000 Stairlift… HELP
In an attempt to save my elderly client a substantial amount of money, we purchased new replacement batteries from Batteries Plus and a new charger from BatteryMart.com. I was relatively confident that I could do these fairly simple replacements on my own. However, after installation, when I tried the toggle switch to move the lift, it just beeped and did not move downward (it is stuck at the top of the stairs). When I stopped toggling, the lift “jumped” upward about 4″, coming off the track with the uppermost set of rollers.
I have not been able to move it back nor find a release of the gears to do so. My confidence is at an all time low here… Can anyone offer any suggestions? I don’t want to take any more apart than I already have if I can help it. Nor do I want my client to have to call in the very, very expensive local representative for Bruno. The unit is out of warranty, so nothing will be voided by my doing what I have done.
Thank you so much for any help you may offer!!
Sherri
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