MemberNovember 5, 2017 at 12:49 pm
never expected to come across a forum for stairlifts!
had been googling regarding new Acorn 180 curved stair lift as my FIL was unexpectedly taken into Hosp and in the mayhem the chair was left between charging points for extended period.
By time I realized, no power left so had to manually wind it down to base point. Initially gave a H7 code but after 24hrs my MIL says she was able to use it but it stopped just short of top charging point.
she says she took it down again but she gets a bit confused. I’ll be going down to look at it tonight. I presume the H7 was due to multiple errors caused by initial discharge, bit found in use manual.
will find out current status and ask for your experience/thought.
MemberNovember 5, 2017 at 2:41 pm
Predictive text strikes again!
MemberNovember 5, 2017 at 2:42 pm
H7 was due to multiple errors caused by initial discharge, but explanation notfound in user manual.
MemberNovember 5, 2017 at 6:54 pm
Well, it had gone below contact points, so I hand wound it back onto them. It charged and displayed C4, run it up to near 2nd bend OK, via creep/bend/fast speed, then it stopped prior to 2nd bend, brought it back down back onto contacts. Tried 2nd time and it displayed J3 code(no explanation), so brought it back down again onto contacts to fully charge.
anyone able to help/advise on next steps?
MemberNovember 7, 2017 at 6:15 pm
Sounds like you have a different model than the one I have. However, from what I know, when you move the stairlift by turning the drive shaft the stairlift then needs to be programmed as to where the top charging station is located in order for the chair to know where exactly it is on the rail. This page may help you a little bit but by your error codes I am guessing that the models are different. The concept is most likely the same, however.
MemberNovember 9, 2017 at 9:21 am
many thanks for responding.
MIL had it beeping all night and called out engineer, they basically confirmed it had to be on top position to reset the programmes.
suspect in-laws confused but shame there
had been little/no documented handover or FAQ leaflet advising where and how it should be parked.
MemberDecember 6, 2017 at 10:20 pm
J3 on the acorn 180 T565 pcb is a self leveling safety mode directly after programming. It really shouldn’t come up unless you have just programmed the unit and you’re taking the lift up for the first time. During the first run up it will display j3 and the program will even out any rough spots, the lift may seem very shaky whilst in j3 mode but should smoothen out afterwards.
The only times I’ve experienced j3 appearing are after a total power failure, it batts have died or pcb fault due to static as these new PCB s are extremey sensitive.
hope this is of some help
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